OPW Knowledge Centre : Your Self-Service Help Desk

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OPW Knowledge Centre : Your Self-Service Help Desk

Troubleshooting: Resolve Product Issues Quickly

Troubleshooting: Resolve Product Issues Quickly

Get quick solutions for common problems with rifle scopes, thermal imaging, night vision, mounts & accessories, ensuring your gear works at its best.

Why is my Zero settings/parameters disappearing from menu?

Is my HikMicro M15 Trail cam faulty?

HIKMICRO Software Updates

Why has my HIKMICRO thermal image quality degraded or started to lag since the newest software / firmware update?

RED DOTS

Why is the Dot in my Red Dot slightly blurry?

The front lens on my Red Dot is Tilted Is It Faulty?

What size MOA Red Dot should I get?

HIKMICRO Troubleshooting

Why does my Hikmicro unit not hold zero?

Why will my Hikmicro unit not zero?