HIKMICRO Software Updates
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      1. OPW Knowledge Centre : Your Self-Service Help Desk
      2. Troubleshooting: Resolve Product Issues Quickly
      3. HIKMICRO Software Updates

      Why has my HIKMICRO thermal image quality degraded or started to lag since the newest software / firmware update?

      Learn how to solve image or lagging issues after the latest HIKMICRO thermal software update.

      Please note these image issues or lag issues are not physical faults with the product. Please ensure you perform the RESTORE function after the update has been completed. Once the restore has been completed your image or lag issue will be resolved and the unit will be working as it should.