Understanding the IR Torch: It’s Not Faulty, Just Misunderstood
We’ve had a number of IR torches returned to us as faulty, but in most cases, the issue isn't with the torch itself — it’s with how it’s operated. To help avoid any confusion, we’d like to clearly outline how the torch is designed to work.
The IR torch has two switches, and understanding how they work together is key:
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Main Power Switch (on the battery cap): This is the master on/off switch.
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Secondary Switch (near the neck of the torch): This switch has four positions. Importantly, the first position is also an “off” setting.
So here’s where the confusion comes in:
If the main switch is turned on, but the secondary switch is in its first (off) position, the torch will appear to have no power. This has led some users to believe the unit is defective — but it’s simply not yet switched to one of the active modes.
If the main switch is turned on, but the secondary switch is in its first (off) position, the torch will appear to have no power. This has led some users to believe the unit is defective — but it’s simply not yet switched to one of the active modes.
Pro tip:
After turning on the main switch, make sure to rotate the secondary switch out of the first position to activate the torch properly.
After turning on the main switch, make sure to rotate the secondary switch out of the first position to activate the torch properly.
We hope this clears things up! As always, if you have any questions about your equipment, don’t hesitate to reach out.